This agreement must be read and understood by the user before agreeing to the terms and conditions that include the terms of service and the following information regarding usage and participation in IndiaPlays.com. These terms must be fully comprehended and strictly adhered to by its users.
The information of players that register on the website shall remain strictly confidential and will not be released to the public. Players must register with IndiaPlays.com to be able to participate in any games, software use, or any other products or services provided by IndiaPlays and its affiliates. It is also important to note that registration does not guarantee membership. Only upon our team's diligent verification of the information provided by a user, only then may membership be granted, which shall be further confirmed by a confirmation e-mail sent to the newly registered member.
The hardware and servers on which the website platform is kept and hosted on is located in a non-public and highly confidential location. Access to our servers and data information is untouchable physically and virtually. Any person(s) or group(s) who is/are authorized to access the servers where the games are held are not allowed to register or become members with IndiaPlays. These individuals are not allowed to use the software/play games or use any other products or services provided by the company. This is in the best interests to provide transparency and fair play among IndiaPlays player community.
The right to grant membership resides exclusively with IndiaPlays. Additionally, any membership may be terminated anytime by sending an appropriated notification and the reason thereof to the user. We reserve the right to investigate and if necessary terminate any users membership if we find him/her breaching the terms and conditions.
Deposit is the sum of amount which the player within his full knowledge and knowingly decides to pay to the website/platform for the purpose of engaging in the games that the platform has to offer. Once a player makes a deposit he/she explicitly agrees that this deposit amount belongs to the platform until or unless it is transferred to the players win wallet. IndiaPlays will not be liable or any dispute/query arising regarding the deposit amount by a player. A player will only have access and rights to the deposit amounts which are made for his particular account. No player will have any rights to dispute against any other players deposit under the other players username. Please refer to (you undertake and agree :H) for further details.
Our services and products are not available to anyone who is under the age of 18 on the day of them applying for membership on the site. It is strictly prohibited for any user under the age of 18 to play games on our website. We reserve the right to request proof of age at any time to verify if a minor is using the service and we may bar a person from playing if proof of age is not provided or if the company suspects that a person is under age for any other reason without exception. IndiaPlays services and products are not intended for users from jurisdictions where such are deemed illegal.
Players outside India will not be allowed to play; reserved only for Indian residents except residents from the states Assam, Odisha, Telangana, Andhra Pradesh, Arunachal Pradesh, Meghalaya, Gujarat, Nagaland and Sikkim.
According to IndiaPlays' taxation policy on winnings, 30% TDS will be deducted from your net winnings. If leaderboard or tournament winnings are given in real money, then they too will be subjected to 30% TDS.
IndiaPlays calculates the applicable tax according to the rules laid down in Section 194B of the Income Tax Act, 1961 of India. You can get in touch with our support team should you need a TDS certificate at the time of filing your annual Income Tax Returns.
Real Cash Chips redeemed through either the CashBack Program/ Leader Board winnings or the Loyalty Program under Rewards will attract a standard TDS of 5% if withdrawn directly to a player’s Bank Account, and will fall under a separate category called “Commission”.
We Do Not Offer Services in Assam, Odisha, Telangana, Andhra Pradesh, Arunachal Pradesh, Meghalaya, Gujarat, Nagaland and Sikkim
State laws in Assam, Odisha, Telangana, Andhra Pradesh, Arunachal Pradesh, Meghalaya, Gujarat, Nagaland and Sikkim prohibit the use of services offered on our website. Using geo-blocking software, we aim to block users from these regions. Additionally, the governments of these states may impose penalties on those trying to register on our platform. If someone residing in any of these states becomes a member of the site by giving false information, the liability will be solely on the user and the company reserves the right to terminate the user's membership without any notice and confiscate all his/her deposits and winnings as the case might be. Therefore, you the player accepts that IndiaPlays will not be liable for any breach if the user is located in such jurisdictions where state laws prohibit such services. Users from all states must always ensure that they are following the applicable state laws and IndiaPlays will try to post any changes that we think are appropriate to better educate players in the future. Our decision in this regard will be final and no consideration whatsoever will be extended to any user.
In the case of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of service or any other force majeure, IndiaPlays will cancel any running games and refund the bet amounts after proper verification. No fees will be taken from such games and you accept that IndiaPlays is not responsible to you in all such cases. IndiaPlays is also not liable for any prospective winnings from any incomplete tournament. IndiaPlays does not hold liability from any disconnection, lag, freeze or interference in network communication on the user's computer or any other external networks used by the user to access IndiaPlays.com. In case of any disruption of an ongoing game, the game will manually be suspended by IndiaPlays and the points/chips shall be refunded irrespective of the status of the game. In conclusion, IndiaPlays has the right to cancel and refund the points/chips back to the players. In no case - other than a server crash - is IndiaPlays accountable for any of the player's disconnections from our servers.
We will not stand the use of any abusive or offensive language on our chat boards or any other platforms under ownership of IndiaPlays. If any such situation develops, we recommend players come forward to report such incidents to our customer support immediately. Additionally players are not allowed to make false or damaging comments with regard to the company in any media or forum. We hold the right to reject or delete any text, files, images, photos, videos, sounds or other material that breaches the terms in accordance with our content policy. Any violation may result in removal of the content, a suspension of services and/or any suitable action as may be required by us to ensure future compliance. Please beware of phishing attacks, spoofed emails and links from external third party sources claiming to be from www.IndiaPlays.com. We shall not be responsible for such emails/messages and/or any losses arising out of clicking on links contained in them.
By registering, you, the player, are considered to have accepted and understood all the terms and conditions. We recommend that you keep a copy of all transactions, rules of playing, cancellation and payment policies. Any failure or delay to act or exercise any right or remedy with respect to a breach of any of these terms and conditions by a user does not surrender our rights as a company to act with respect to any prior, concurrent, subsequent or similar breaches. Any other competition event or tournament organized by IndiaPlays shall be governed by the same terms and conditions.
The company disclaims all warrants, expressed or implied, in connection with the software, the site and the games, all of which are provided to the user "AS IS". You access and use the website at your own risk. The Company explicitly disclaims any and all warrants and conditions of any kind, expressed, implied or statutory, including without limitation the implied warrants of title, non-infringement, merchantability, and fitness for any particular purpose. Without limiting the foregoing, the company does not represent or warrant:
(a) The Company does not promise that you will be able to access your account whenever you want. It is possible that you may not be able to access your account or the Services provided by the Company at times or for extended periods of time due to, but not limited to system maintenance and updates.
(b) You are solely responsible for any delay and/or damage to your computer systems or loss of data that results from installation of website games or software on your computer and the website explicitly disclaims liability for any such failure delay or failure.
(c) You are aware that participation in games of skill organized by us may result in a financial loss to you. With full knowledge of the facts and circumstances surrounding the Activity, you are voluntarily participating in the Activity and assume all responsibility for it and risk resulting from your participation, including all risks of financial loss. The Company makes no guarantee, warrants, representations, or other promises relative to the Activity, and assumes no liability or responsibility for financial loss that you may sustain as a result of participation in the Activity.
(d) To hereby save, hold harmless, discharge and release the Company from any and all liability, claims, damages, causes of actions or demands of any kind and nature, whatsoever, that may arise from or in connection with your participation in the Activity.
(e) You agree to assume the entire risk with regards to results and performance of any software and/or games availed by you on www.IndiaPlays.com. Any result and performance among other things depends on your Internet connection and hardware. You assume the entire cost of all servicing, repair and/or correction of your hardware when you access, download or execute software or games available on www.IndiaPlays.com. The Company explicitly disclaims liability for any delay or failure to perform resulting from the installation of its games or software on your computer.
(f) You are solely responsible for maintaining confidentiality of your account access credentials (i.e. username & password) and financial instruments (i.e. credit/debit card number).
(g) You agree to indemnify and hold the Company, employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with your participation in the Activity. You acknowledge that You are solely responsible for any action that arises from Your participation with this Activity or around this Activity, regardless of occurring before, during or after the period of the Activity.
(h) The Company may use your email address, contact number and other details provided for the purposes of communications and promotions via email, SMS, calls etc. The Company however will not sell this data or use it in any adverse manner.
(i) You acknowledge, agree and accept that we are not liable to you for:
You agree to indemnify, defend and hold the Company, harmless from all claims, damages and expenses made by any third party arising out of:
(j) I authorize IndiaPlays and its representatives to Call, SMS, Email or WhatsApp me about its program and offers. This consent overrides any registration for DNC / NDNC
(k) A deposit made from any account into the IndiaPlays wallet is equivalent to the amount which the user can use on IndiaPlays platform. This amount can only be used for the sole use of playing on the platform games. IndiaPlays does not hold any liability which arises in case of any disputes being raised regarding any of these deposits. While depositing the player agrees to these terms and conditions being put forth by the platform. In case of wrong amount deposited or player depositing mistakenly the player is liable to submit the response to IndiaPlays support email within a span of 7 working days. Any query or dispute beyond this stipulated timeline will not be entertained.
(l) Multiple accounts : It is a term for when players create multiple account under various fake/wrong identities. In such cases IndiaPlays hold the complete right to do as it sees fits regarding the account and the balances in those particular accounts. Multi-accounting is a malpractice which the players follow and IndiaPlays has a strict policy which prohibits any players from following such practices as it goes against the essence of skill gaming. In all disputes regarding such situations IndiaPlays decisions shall remain final.
You understand and agree the company shall under no circumstances (including, without limitation, in contract, negligence or other tort) be liable for any direct, indirect, ancillary, special, incidental, consequential or exemplary damages. This includes, but is not limited to: injury, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, damages for monetary loss, loss of life, goodwill, use, data or other intangible loss (even if the company has been advised of the possibility of such damages) resulting from or arising out of the use of or the inability to use the service, even if we have been advised or become aware of the possibility of such damages or loss or that such loss was foreseeable. You agree to indemnify us against any claims in respect of any such matter.
This Agreement shall in all respects be governed, interpreted by and construed in accordance with the laws of India. All disputes, differences, complaints etc. shall be subject to Arbitration under the Indian Arbitration and Conciliation Act, 1996. The arbitrator will be appointed by the company after due consent from the company and the user. The place of arbitration shall be KOLKATA, West Bengal, India.
There may be instances where the company is not able to receive prompt updates about a change in the applicable laws of your place of residence. Please ensure that any activities you engage on the Website are legal as per the applicable laws. You agree to indemnify and hold harmless the company or its website from any claim, demand, damage, or loss whatsoever coming out due to your non-compliance with the laws of your jurisdiction.
Winnings of all freerolls and point tournaments are in the form of real cash promotional chips and only winnings from freerolls are not directly withdrawable. Winnings of all cash games and guaranteed tournaments are in the form of real cash chips that are directly withdrawable at any time.
Where an issue with a payment ‐ either a deposit or a withdrawal ‐ is caused by factors outside of our control, it can sometimes take 7 working days for us to investigate and rectify the issue.
This includes but is not limited to funds leaving your bank or payment provider but not being credited to your IndiaPlays account, a deposit being declined, a withdrawal not being received by your bank or payment provider and a withdrawal being declined. Whilst we will do our best to ensure the smooth flow of money to and from your IndiaPlays account, if we need to liaise with a 3rd party due to an issue, there may be a delay in crediting or debiting funds over which we have no control.
This payment amount can only be used for the sole use of playing on the platform games. IndiaPlays does not hold any liability which arises in case of any disputes being raised regarding any of these payments. While making the payment the player agrees to these terms and conditions being put forth by the platform. In case of wrong payment made or player being unaware of the payment the player is liable to submit the necessary inquiry to IndiaPlays support email within a span of 7 working days. Any query or dispute beyond this stipulated timeline will not be entertained.
Whilst we are always happy to hear from our players, whether that feedback is positive or negative, our staff have the right not to be abused. Any player that is found to use vile and abusive language towards our customer support or any staff could see their accounts permanently closed.
Vile and abusive language includes but is not limited to:
In case of any questions or assistance, you can contact us anytime. In case of any change in your personal information, please contact our customer service team. If you forget your password or suspect that someone else has learned and used your password, please contact our customer service team. Also, in case of any clarification that you may wish to seek regarding anything, please feel free to contact us through customer service team at info@IndiaPlays.com.
IndiaPlays believes in providing and sustaining the best gaming experience in India. We want to ensure that we suit all levels of players, from beginners to professionals. To encompass such attributes that set us apart from other gaming operators, players are reminded to uphold the integrity of the website and conduct gameplay with other players in a respectable manner.
Behaviour falling into any of the below-mentioned categories may result in revocation of chat privileges of the player, and in certain cases, disqualification of player account from the website:
Collusion is a type of cheating in which two or more players signal their cards or otherwise conduct a partnership to cheat other players at the table. If any player is found to be participating in collusion, his or her account will be permanently closed and any funds in his or her account may be withheld. Please help us maintain fair and ethical games by reporting any players or suspicious activity at tables such as chip dumping and collusion. We encourage any player who believes they have been cheated to report the offender (in complete confidence) to support@IndiaPlays.com and include a screenshot. In order to report players doing this, please mention the player's username and provide a screenshot of the table along with any other helpful information such as time and date of the game in question. We appreciate your cooperation and assistance in making IndiaPlays a better place to play skill games online. You also may be eligible for a cash reward.
All decisions and outcomes made by IndiaPlays are final and IndiaPlays reserves full and final authority in any such disciplinary cases.
All bonuses and special offers are subject to points accumulation requirements. When a bonus is accepted, an agreed number of Points could be required before a withdrawal can be requested. IndiaPlays reserve the right to withhold funds or deduct any bonus and winnings where bonus abuse is found.
In cases of accidental or erroneous cash credit to any party, user or company, we can independently, or you can request for refund within 2 weeks of initiating the transaction. Indiaplays.com will process the refund if it is a genuine case of accidental or erroneous cash credit, based on your request or our own independent investigation. The refund will be carried out and the amount will be credited within 2 weeks to the financial instrument which was used to perform the corresponding transaction.
1. Your username is a unique term that allows you to get access to your account.
2. Your username cannot contain sexually suggestive terms, abusive words, words that defame or denigrate a race, caste, community, religion, gender, etc, or words that are controversial.
3. Should you breach any of these terms or conditions, your account will be banned without prior notice.
4. IndiaPlays' decision will be final in case of disputes.